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    • 1. How do I know where exactly to apply?

      It is not necessary for you to know where exactly to apply. If you apply in writing and the information you require is held by another institution, your application will be forwarded, within 5 working days of the receipt of you request, to the institution in possession of the requested information. You will be informed to this effect within 3 working days. In the case of an oral application, you will be immediately informed what institution you should apply to for the information and provided with the contact details.

      Updated: 2015 09 15

    • 2. How soon a response from an institution can be expected?

      You should receive information within 20 working days after your application is received by the institution. Where large amounts of information are requested or the request concerns complicated matters, the institution is entitled to extend the time limit by up to 20 days, notifying this extension to the applicant, with relevant reasons, no later than on the next working day.

      Updated: 2015 09 15

    • 3. In what cases are complaints disallowed?

      If it turns out, after the initiation of the administrative procedure, that the same matter is already being examined by a court, the administrative procedure shall be suspended until pending the outcome of the judicial procedure and the person is notified accordingly.

      A complaint is disallowed where the court has already ruled on the same matter or the same entity of public administration has already adopted a decision under the administrative procedure and the person has not presented any new factual data that would enable an appeal against the decision adopted under the administrative procedure by the entity of public administration, also where more than six months have passed from the detection of the violations at issue to the submission of the complaint. The decision to dismiss the complaint shall be notified to the person concerned no later than within 5 working days of the receipt of the compliant.

      Complaints not specifying the name, surname or address of a natural person or the name, company number and registered office of a legal entity are disallowed.

      Updated: 2015 09 15

    • 4. Are there any time limits for filing a complaint?

      It is very important not to miss the time limit for a complaint. Therefore, it is recommended to check the statutory time limit applicable to your complaint in each individual case. For example, complaints to an Administrative Court may generally be filed within one month from the delivery of the response or within two months from the date of expiry of the time limit for delivering the response.

      Updated: 2015 09 15

    • 5. What should you do if you do not receive a response to your application within the set time limit or the received response does not satisfy you?

      A person who disagrees with the institution’s response to his or her application or the response is not delivered to him/her within the time limit set for application processing is be entitled to file a complaint with the Administrative Disputes Commission in accordance with the procedure laid down by the Law on Public Administration of the Republic of Lithuania, Chapter III “Administrative Procedure”, and in accordance with the Law on Administrative Disputes Commissions of the Republic of Lithuania and/or with an Administrative Court in accordance with the Law on Administrative Proceedings of the Republic of Lithuania.   

      Complaints against abuse of office by or bureaucracy of civil servants, or against other violations of human rights and freedoms in the area of public administration can be filed with the Seimas Ombudsmen of the Republic of Lithuania under the procedure laid down by the Law on the Seimas Ombudsmen of the Republic of Lithuania.

      Updated: 2015 09 15

    • 6. Does the Government’s decision-making process involve public consultations?

      The Government consults with the citizens to find out the public opinion with respect to a specific problem and possible solutions thereto, to get a better understanding of the positive and negative consequences of proposed regulation and its implementing costs, to ensure transparency of regulation, and to provide the public with an opportunity to influence the content of one or another decision. Public consultations are announced on the institution's website The announcements specify the purpose of the consultation and, where appropriate, alternative solutions and anticipated effects.

      Having assessed the proposals, opinions and responses received through consultations, the institution shall publish summarised results of the consultations on its website. 

      Updated: 2015 09 15

    • 7. Do citizens have the right to submit their comments on draft legislation?

      All legislative proposals are made available in the Legislative Information System of the Seimas (TAIS) prior to being adopted. Find the draft legislation which is of interest to you in the information system and send your opinion or comments on the draft legislation directly to the drafters. 

      Updated: 2015 09 15

    • 8. Composition of the Government

      The Government consists of the Prime Minister, who oversees the activities of the Government, and the ministers who run the activities of the ministries. The Government is jointly and severally responsible to the Seimas for the general activities of the Government. The Government presents its annual activity report to the Seimas at least once a year. The Government or individual ministers report to the Seimas on their activities, in the manner prescribed by the Seimas Statute. The Prime Minister is appointed by the President and approved by the Seimas.

      The ministers head their respective ministries, settle the matters which fall within the jurisdiction of their ministries, are accountable to the Seimas and the President of the Republic, and are directly subordinate to the Prime Minister.

      The Government addresses the issues of State administration at its sittings by adopting resolutions by a majority vote of all members of the Government. Resolutions of the Government approving draft decrees of the President of the Republic are submitted to the President of the Republic; resolutions of the Government approving draft laws or other draft legislation of the Seimas are submitted to the Seimas.

      Updated: 2015 09 15

    • 9. Purpose and organisation of the activities of the Office of the Government

      The purpose of the activities of the Office of the Government is to support the performance of the functions of the Government and the Prime Minister. The Office of the Government has the task of assisting the Prime Minister and the whole Government in the smooth performance of their functions and providing reliable support to the Prime Minister in pursuit of changes that would benefit the people and strengthen the State, while ensuring openness of the Government to the public. The Office of the Government is headed by the Chancellor who is subordinate and accountable to the Prime Minister.

      You can contact the Office of the Government at Gedimino pr. 11, Vilnius, e-mail, phone: 8 706 63 711, fax: 8 706 63 895.

      Updated: 2015 09 15